Front Desk Executive

Join Bioskin Holdings Pte Ltd as a Front Desk Executive in the vibrant heart of Canggu, Bali! We are seeking a dynamic and customer-focused individual to be the first point of contact for our clients and visitors. This role is perfect for someone with a positive attitude, excellent communication skills, and a passion for hospitality. As a Front Desk Executive at Bioskin Holdings, you will be responsible for managing guest check-ins and check-outs, handling reservations, and providing exceptional customer service. This is an opportunity to be part of a growing company in a beautiful and culturally rich location.

Bioskin Holdings is a leading company in the beauty and wellness industry, known for its innovative products and commitment to sustainability. Located in the heart of Canggu, our office is surrounded by lush landscapes and a vibrant community. You will have the chance to work in a supportive and collaborative environment, with opportunities for professional growth and development.

📋 Tanggung Jawab Pekerjaan

• Manage guest check-ins and check-outs using our in-house Property Management System (PMS).
• Handle reservations and bookings, ensuring accurate and timely processing.
• Provide exceptional customer service, addressing guest inquiries and concerns promptly.
• Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.
• Maintain a clean and organized front desk area, including guest registration and information.
• Assist with event planning and coordination, including guest accommodations and logistics.
• Monitor and control access to the property, ensuring security and safety.
• Prepare and maintain reports on daily operations, including guest feedback and service metrics.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front desk or receptionist role in the hospitality or tourism industry.
• Proficient in English, both written and spoken.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Familiarity with PMS software, such as Opera or Cloudbeds, is a plus.
• Strong organizational skills and attention to detail.
• Ability to work well under pressure and meet tight deadlines.
• Valid work permit for Indonesia, as this is an expatriate role.
• Bachelor's degree in Hospitality, Tourism, or a related field is preferred.

🛠️ Keahlian

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